Filed under communication

saying sorry across cultures

Fernando Lanzer recently published on LinkedIn a blog I highly recommend if you want to understand the cultural aspects of apologies better. Like everything in life, culture has a strong influence on the meaning of saying you feel sorry, or asking for an apology. It might come as a surprise, to some, but an apology … Continue reading

Trust, the base of everything

No matter if I am working with doctors, global project managers, scrum masters, the women immigrated to Sweden from the Middle East or Africa, accountants, it doesn’t matter most of the time their issues deal with trust. In the past as a leader for a global organization I believed trust was something I build up … Continue reading

International culturally sensitive surveys

Via afriend who works in the hotel business I received this link on cross-country differences in hotel guest satisfaction. A research across 8 countries with almost 200.000 people showed clear differences people of some countries expressing lower levels of satisfaction than those in other countries.The implications of the findings are that country differences must be … Continue reading

Disconnect to connect

Recently I discovered a beautiful commercial from Dtac, a Thai mobile phone operator. The commercial’s title is “Disconnect to connect” and shows people too busy with their phones  to notice the people around them. The commercial then shows what happens if you turn off your phone and see the world around you. Very nice message from a company … Continue reading

Personal values in Sweden – a research

Recently the 2013 edition of an annual research on Swedish values and attitudes in society at large and at the workplace has been published. The research is an initative by Preera, Skandia, Volvo IT and Swedish Municipalities. It is unfortunately in Swedish, but I will give a very short summary of what the top 10 … Continue reading