Key Strategic Leadership Challenges

In EY Performance Journal of November 2013 an article is published on key strategic leadership challenges in high-growth markets. It concludes that only those executives who understand the challenges in what used to be called emerging markets will be able to design effective strategic leadership approaches there. One of the issues addressed is that many Western companies experience severe leadership problems … Continue reading

Following laws the Swedish way

The header “Swedish authorities made the Ice hotel install fire alarms” caught my attention.  This famous hotel rebuilt every winter in northern Sweden using only ice, will this year for the first time install fire alarms. The Ice Hotel is following a request by authorities to guarantee the safety of its guests.Hotel spokeswoman Beatrice Karlsson … Continue reading

International culturally sensitive surveys

Via afriend who works in the hotel business I received this link on cross-country differences in hotel guest satisfaction. A research across 8 countries with almost 200.000 people showed clear differences people of some countries expressing lower levels of satisfaction than those in other countries.The implications of the findings are that country differences must be … Continue reading